Jobs can be uploaded manually through your Portfolio accessed at www.cielo24.com/login. A variety of mechanisms are available to ingest videos via the Portfolio including:
- Direct media upload (local files from your computer)
- CSV bulk upload (mass uploads at same time with media links - sample download file available from portfolio)
- Downloadable media link (individual YouTube links, Vimeo links, or any other direct downloadable links)
Customer Authorization (Moderation) and Review (Edit)
- Customer Authorization and/or Approval can be enabled for any of your accounts.
- Customer Authorization allows you to approve or deny any caption requests you make.
- When Customer Authorization is enabled, select any jobs that are pending to be authorized in your Portfolio and click Authorize Jobs.
- Customer Review (Edit) allows you to review and edit any captions for a video before it is returned.
- When Customer Review is enabled, click the Review button under Action in your Portfolio on any job that is ready to be reviewed (in Reviewing status).
- Please refer to this video on using our Customer Edit Tool: https://www.youtube.com/watch?v=tAMEvawJ5sk&feature=youtu.be
- Once review is complete click Approve to auto return
Customer Notification
- Customer Notification sends an email notification to let you know when a job reaches a certain state including when a job is ready for authorization, review, has started processing, and/or complete.
- To enable this, log into your Portfolio and click on the blue "Info" tab on the top right of the page.
- Click on the Account Settings tab and add desired email address and checkmark respective boxes that you want to be notified for.
- If you want to remove email addresses simply click the red Delete button behind the respective email address
mRSS Feed
- Fill out questionnaire (*Supply mRSS Feed URL)
- Support feeds like YouTube and Yahoo.
- Public videos uploaded to the channel associated with feed will be automatically pulled and processed by cielo24.
- Within 2 business days we will process your account and email with the following:
- cielo24 username and password (can be used to access portfolio)
- Confirmation mRSS integration is complete.
- Provide a “Start Date”:
- All videos uploaded to the mRSS channel on or after this date will automatically be captioned and returned.
- Additional Option for downloading captions and transcripts:
- Log into cielo24 Portfolio with username credentials
- Select the desired video and click Download Transcripts or Download Captions
Note: Captions will be returned in 48 hrs by default. If earlier TAT is required (3 hr, 24 hr, or 7day) please email support@cielo24.com BEFORE public video is uploaded to your channel, including account and video name.
FTP Host-site
- Fill out questionnaire providing the following information:
- FTP URL
- FTP Username/password
- FTP Path
- Within 2 business days we will process your account and email with the following:
- Additional Option for downloading captions and transcripts:
- Log into cielo24 Portfolio with username credentials
- Select the desired video and click “Download Transcripts” or “Download Captions”
Note: Captions will be returned in 48 hrs by default. If earlier TAT is required (3 hr, 24 hr, or 7day) please email support@cielo24.com BEFORE video is uploaded to FTP Host-site, with account and video name.
More information about setting up and using your Portfolio can be found here: https://cielo24.com/cielo24-instructions/
Additional video tutorials on using your cielo24 Portfolio can be found HERE and HERE.
Comments
0 comments
Please sign in to leave a comment.