Mediasite Version 7.2.2
Mediasite support for cielo24 is via setup of a new Audio Transcription Template and Audio Transcription Profile in your system. Please find instructions to set this up below:
Mediasite Configuration
- Login to Mediasite manager: http://<yourdomain>.mediasite.com/mediasite/manage
- Go to Settings > Audio Transcription Templates
- Note: There should be a Audio Transcription Template already setup for you labeled Cielo24. If this Template is already setup you can move onto the Audio Transcription Profile step.
- If there is no cielo24 Audio Transcription Template please follow directions below:
- Name: cielo24
- Server URL: ftp://ftp.cielo24.com
- Tracking URL Format: http://www.cielo24.com/portfolio (must use this exact URL)
- Authentication Method: Password
- Select Desired Caption/Media Formats
- Click Add New (Fill out form):
- Click Save
- Go to Settings > Audio Transcription Profiles
- Enter name for the profile: We recommend “cielo24-<language>-<fidelity>” (ex: cielo24-EN-Pro48)
- Enter Description (optional)
- Template: Select Cielo24 Template that was automatically created and provided.
- Service Level: Select your desired service level and workflow for this specific Profile.
- Put in your cielo24 Username and Password
- Click Add
- In the created Profile, click the Security tab to select groups/departments that have access to ordering captions for billing purposes.
- You can find a video tutorial on setting this up HERE.
Ordering Captions with Mediasite:
Mediasite users can order captions at a template or at an individual presentation basis. Template configuration allows all presentations assigned to a specific template to automatically be captioned and returned. Users can also choose to submit caption requests at a per presentation basis if they do not want their caption requests to be automatically submitted. You can find a video tutorial on ordering captions using Mediasite HERE.
Template Configuration
- Login to Mediasite manager
- Go to Content and click Add New > Template
- Fill in desired Title, Description, choose a Presenter, and select a Stream Group for your new Template.
- Click Delivery tab and select Audio Transcriptions
- Select your created profile with desired fidelity and turnaround time
- Click Save
- You can now associate any new uploaded Presentation with this template by clicking Add New > Presentation > Change Template > Save
Presentation Configuration
- Go to Content and click on a Presentation
- Click on Edit tab
- Click on Delivery tab below
- Select Choose a Provider (select Profile created during configuration step).
- Check Audio Transcriptions
- Click Save
- If you would like to caption multiple Presentations select your desired Presentations and click Manage Content > Add Delivery
- Check Audio Transcriptions
- Select Choose a Provider (select Profile created during configuration)
- Click Save
Checking Status of Caption Requests
- Click on a Presentation that was submitted for a caption request.
- Under Summary tab, click Delivery tab
- Under Audio Transcriptions it should say "The media file has been submitted to the provider for captioning."
- To see your completed captions select a processed Presentation and click Watch in New Window in the Summary tab.
- Click the CC button to see your captions on the Presentation.
Additional Option for Downloading Captions and Transcripts:
- Log into cielo24 Portfolio with your username credentials
- Select the desired video and click “Download Transcripts” or “Download Captions”
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