Mediacore

Mediacore Instructions

• To configure captioning in the MediaCore Platform:
  • Log into MediaCore as an admin and under admin/settings setup a profile
  • Click on the gear icon and click “Site Settings”
    • Settings Sub-menu click: “Transcription”
  • Click ‘Add Profile’ in the top right
    • Name: Profile in accordance to workflow (i.e. “Professional 24h English”)
    • Under Vendor Select “Cielo24”
    • Username: Insert provided cielo24 username
    • Password: Insert provided cielo24 password
    • Transcription Fidelity: Select appropriate option for workflow (i.e. “Professional”)
    • Turnaround Time: Select appropriate option for workflow (i.e. “24 hours”)
    • Click “Save”

• Request Transcription via upload of a single or batch videos or from an existing video by clicking “Upload”
  • Upload video directly or via a YouTube link and publish video
  • Select edit on the same video and under “Subtitles” dropdown select “Create transcript request” and hit “Update”

• Click on “Transcription” to approve all pending caption requests
  • Find the video in “Requested”’ state
  • Choose “Transcription Profile” appropriate for your workflow (i.e. “Professional 24hr English”)
  • Click the green “√” to approve the video for caption processing.

• Click on “Manage” and find the video you’ve requested
  • During processing you will see “Request submitted (transcribing)” under “Subtitles”
  • When transcription is completed the transcript will automatically publish back to the video