Kyle McAllister

Billing Contacts will receive an email from cielo24, Inc. (no-reply@ordwayplatform.com) inviting them to join the cielo24 Customer Billing Portal. This portal will provide users with real-time insi...

Introducing cielo24’s Self Serve Prepay Credits! With Self Serve Prepay, you can now load up as much funds into your personal Self Serve account as you’d like and use them for either Human or Mecha...

cielo24 has a full integration with Brightcove, allowing you to order captions for your media right from Brightcove platform. In order to set up this integration, please provide your cielo24 Suppor...

Wondering what to do after you have used up your cielo24 Self Serve free trial minutes? We have all the answers for you right here! First things first, log into your cielo24 Self Serve account at ...

  cielo24 has a full integration with JW Player, allowing you to order captions for your media right from JW Player’s platform. In order to set up this integration, please contact a cielo24 Support...

Once your account has exhausted its free trial credits, you will need to input your cc information. This will allow you to continue ordering mechanical and human transcriptions seamlessly. In orde...

There are three parts to getting setup in VoiceThread:   1) Set up integration (Completed by the VoiceThread and cielo24 customer support teams)  2) Set up user access (Completed by your VoiceThrea...

In order to upload media to your cielo24 Self Serve account, first sign in at: https://ssp.cielo24.com/. Once signed in, you will be brought to your home screen. This screen displays all previously...

All of the transcriptions cielo24 can provide also can include media data (timed transcripts) and intelligence (topics, keywords, adwords) to enhance content ROI by powering content discovery, en...

  The cielo24 interactive transcription widget and media data player for YouTube The YouTube MDP must be enabled for your account before use.  Please contact your account manager if you would like ...